​ Do I need an appointment to consign my items?

Yes, we are appointment only. We book appointments one month at a time starting the 15th of the month prior.

Please call 206.933.7479 to schedule yours. If you receive voicemail, please leave a message, and we'll call you back in the order your call was received. Please do not hang up and call back repeatedly.

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​What are the time frames for what season you accept?

We accept items seasonally. This generally means: Fall: September-October; Winter: November-January; Spring: March - May; Summer: May-August. 

 

​How should I bring my Consignment items in?

Remember that you are selling to us first. Your appointment is for no more than 20 items, which includes jewelry and shoes. Our shoppers love to wear their purchases right out the door, so we only accept freshly laundered items free of stains, smells, pet hair, rips and tears, excessive wrinkles and other damage. Please launder, lint-roll, and empty pockets before you bring your items. Please bring your items on hangers or nicely folded in a reusable bag.

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How long will my items be for sale?

Our Consignment Contracts are 60 days; refer to your Rico Go account to know what date to check back in with us.

 

How will I know if my items have sold?

You can always follow your account on Rico Go. We will also provide you with a contract end date when you drop off, which you'll want to add to your calendar. Feel free to call the store anytime.

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When do I get paid?

You accrue Store Credit as items sell at 40%, which can be used at any time. For checks, call the store AFTER your Contract ends to request (please give at least 24 hours notice if you'd like to pick up a check). 

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What happens at the end of my Contract?

You'll either pick up any unsold items within 7 days of the end of your Contract, or we are happy to donate them for you. Items left longer than a week will be donated. We partner with Lifelong Thrift and Big Brothers, Big Sisters.